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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rose Tolliver

May 27, 2023

1  out of  5 rating by Rose Tolliver
"Worst agent ever! I requested she call me because of roof claim. She never did."

Kim Belknap

April 14, 2023

5  out of  5 rating by Kim Belknap
"Ashley Schoonover is absolutely amazing!! She’s been able to offer me better coverage and save me money. I highly recommend reaching out to Ashley!!"

Erica Belknap

April 14, 2023

5  out of  5 rating by Erica Belknap
"Ashley Belknap helped me lower my home and auto premium. She also supplied my family with better coverage! If you are looking to switch, Ashley will not steer you wrong."

Broc Schoonover

April 14, 2023

5  out of  5 rating by Broc Schoonover
"Ashley Belknap was so helpful with my needs. I had her do a quote and she saved me significantly on my premiums with better coverage. I highly recommend her for any of your insurance needs!!"

Kaleigh Denney

February 7, 2023

5  out of  5 rating by Kaleigh Denney
"Michelle always makes sure I have everything I need and very good communication. Honestly best experience I’ve had with an insurance company."


October 24, 2022

5  out of  5 rating by Bernadette
"Andrea is always helpful & kind! Thank you"

Nathen Eberhardt

June 14, 2022

5  out of  5 rating by Nathen Eberhardt
"It was a great experience! Super fast and easy!"

James Bolin

October 8, 2021

5  out of  5 rating by James Bolin
"Andrea contacted me a walked me through the process of completing my Dad's life insurance policy claim. She worked with me around my schedule and the distance if me living in Texas. She has been a huge asset and showed me she was only concerned with what was best for our needs and my Dad's wishes. Thank you"

Mo L Spencer

October 1, 2021

5  out of  5 rating by Mo L Spencer
"I requested a mortgagee update and within 24 hours had a 100 perfect, no revisions, completed policy. I love when request go this smooth. Very professional!"

Christopher Maturkanich

February 1, 2021

5  out of  5 rating by Christopher Maturkanich
"My experience with State Farm has always been great. All the agents at Michelle Brown have been pleasant and professional."

James F

November 8, 2019

5  out of  5 rating by James F
"I've been a SF customer for 33 years and this is a great agency to work with. Shelly with the agency is very responsive and takes care of my requests quickly. I like the fact that they work through email which helps with my busy day. I can send a request and get a response within 24 hours."

Forrest Baldwin

October 18, 2019

1  out of  5 rating by Forrest Baldwin
"We (3 generations) were with the Bepler State Farm agency for 30 years without a major or minor claim. When Gary passed (sympathies to his family), we were transfered here. Soon after, I moved out of state and had to change insurance policies and bank accounts. After a brief call, I cancelled the policy. Multiple times,I specifically asked if anymore payments would be coming out. No. Next month a payment comes out of my essentially closed account, causing it to overdraft. They can't get their stories straight or their office. They've even change info on the wrong acct and communicated what should have been confidential info about an acct that wasn't mine. Don't trust them with your money. Go somewhere else. State farm has other agents that want your business. Was it neglect or malfeasance? Does it matter?"

Craig Johnston

October 15, 2019

5  out of  5 rating by Craig Johnston
"Michelle and her team are amazing. They take care of all my home auto personal and life policies as well banking. I have never been so impressed with the way they treat me on a personal level. I enjoy calling in to them when I have to and having both a business and personal relationship with them"

Michelle F

September 17, 2019

5  out of  5 rating by Michelle F
"Had to go through our first total loss claims process recently (no one was hurt!)... Michelle’s office made the process so easy and showed genuine care for us the entire way. They even went out of their way to meet us at a different location that was more convenient for us to exchange the title and check. We are so grateful to have such an awesome agency to hold our hands through what could have been an exhausting process. Thank you!!"


November 21, 2018

5  out of  5 rating by berkhjo
"Very happy with service."